Maxi-Cosi Expo Installation Offer — Terms & Conditions

Baby and Car (ABN: [insert ABN]), trading name of Jade Nicola Credentino ("Baby and Car", "we", "us", "our")

These terms apply to the discounted child restraint installation offer ("the Offer") made available to customers who purchase a new Maxi-Cosi car seat at a baby expo at which Maxi-Cosi is exhibiting ("an Expo"). By booking an installation under the Offer, you ("you", "your") agree to these terms.

1. Eligibility

1.1 The Offer is available to any customer who purchases a new Maxi-Cosi car seat at an Expo. It is not limited to a single event, city, or expo brand — it applies to any baby expo Maxi-Cosi attends.

1.2 There is no cutoff date to book your installation — the Offer remains available to you at any time after your Expo purchase, subject to appointment availability.

1.3 To redeem the Offer, we may ask you to provide the order or receipt number issued to you at the Expo. If we're unable to confirm your eligibility, standard installation pricing will apply instead of the Offer price.

1.4 The Offer applies to the installation of the Maxi-Cosi seat purchased at the Expo. Installation of any additional or different seat is priced separately, as shown at checkout.

2. Services & Pricing

2.1 The Offer covers professional child restraint installation, which may include an Express Install option and/or a more in-depth session (such as a newborn/first-time-parent session), as described on our booking page at the time you book.

2.2 Pricing is based on your installation region and the number of seats being installed, as set out on the booking page at the time of booking. Prices shown at checkout are the prices that apply to your booking.

2.3 We may update pricing from time to time. The price that applies to your booking is the price shown when your booking is confirmed and paid — not any price shown before or after that.

2.4 All prices are in Australian dollars (AUD).

3. Booking & Payment

3.1 Bookings are made online through our Shopify checkout. Full payment is taken upfront at the time you select your appointment date and time.

3.2 Booking is essential. Appointments are subject to fitter and location availability, and we recommend booking as early as convenient — particularly if you're planning around a due date.

3.3 It's your responsibility to check that the details you provide at booking (contact details, vehicle details, address for mobile appointments) are accurate. We're not responsible for delays or issues caused by incorrect information provided at booking.

4. Rescheduling

4.1 You may reschedule your appointment once, free of charge, provided you give us at least 48 hours' notice before your scheduled appointment time.

4.2 Rescheduled appointments are subject to availability of a suitable fitter and time slot.

4.3 Only one reschedule is permitted per booking. If you need to change your appointment again after using your one reschedule, this will be treated as a cancellation and the cancellation terms in section 5 will apply — you're welcome to make a new booking at the price then available.

4.4 Requests to reschedule with less than 48 hours' notice will be treated as a cancellation under section 5, not a reschedule.

5. Cancellations & Refunds

If you need to cancel your appointment rather than reschedule it, the following refund tiers apply based on how much notice you give us:

Notice given before your appointmentRefundMore than 48 hoursFull refund (100%)Between 24 and 48 hours50% refundLess than 24 hoursNo refund

5.1 Refunds, where applicable, are processed back to your original payment method within a reasonable time of your cancellation being confirmed.

5.2 Nothing in this section limits any right you may have under the Australian Consumer Law that cannot be excluded, restricted, or modified.

6. No-Shows

6.1 If you don't attend your appointment (whether at our location or for a scheduled mobile visit) without prior cancellation or reschedule, this is treated as a no-show and no refund will be given.

6.2 If we're unable to reach you or gain access at the scheduled time and location for a mobile appointment, this may also be treated as a no-show at our discretion.

7. Mobile Service — Central Coast & South Coast

7.1 For customers in the Central Coast and South Coast regions, mobile installation is not booked to an individual date on demand. Instead, you'll join a waitlist, and we'll run a day of back-to-back installations in your area approximately once a month.

7.2 We'll contact you to confirm the date, time, and any details once a day has been scheduled for your area. Joining the waitlist does not guarantee a specific date.

7.3 Once you're offered and confirm a specific appointment slot, the booking, payment, rescheduling, cancellation, and no-show terms in this document apply in the same way as any other booking.

8. Installation & Safety

8.1 Installations are carried out by accredited child restraint fitters.

8.2 We install your child restraint in accordance with the manufacturer's instructions and the relevant Australian Standard (AS/NZS 1754) as it applies at the time of installation.

8.3 Correct installation depends on factors specific to your vehicle and seat combination, some of which are outside our control (for example, vehicle seat belt geometry, seat design, or manufacturer compatibility limitations). While we take care to install correctly and advise you of any compatibility issues we identify, we can't guarantee that every seat will suit every vehicle.

8.4 A correctly installed restraint can change over time — for example, as fittings loosen with use, as your vehicle is serviced, or as your child grows. It's your responsibility to periodically check the restraint remains correctly fitted and to have it re-checked if you're ever unsure.

9. Your Responsibilities

9.1 You're responsible for ensuring an authorised adult is present at the time of installation (at our location or for mobile appointments) who can make decisions about the vehicle and restraint.

9.2 For mobile appointments, you're responsible for providing safe and reasonable access to your vehicle at the scheduled time and location.

9.3 You remain responsible for using the child restraint correctly on an ongoing basis, including following the manufacturer's instructions for harness adjustment, recline, and any age/weight/height limits.

10. Liability

10.1 To the maximum extent permitted by law, our liability for any loss or damage arising from the Offer or the installation service is limited to the cost of re-performing the installation or, at our election, a refund of the amount you paid for that installation.

10.2 We are not liable for any indirect or consequential loss.

10.3 Nothing in these terms excludes, restricts, or modifies any guarantee, right, or remedy you have under the Australian Consumer Law that cannot lawfully be excluded, restricted, or modified.

11. Trademarks & Third-Party Brands

11.1 Maxi-Cosi® is a registered trademark of its respective owner. Reference to Maxi-Cosi in connection with the Offer is for the purpose of describing the eligible product and does not imply that Maxi-Cosi endorses, sponsors, or is responsible for the installation service, which is provided independently by Baby and Car.

12. Privacy

12.1 Any personal information you provide when booking under the Offer is handled in accordance with our Privacy Policy.

13. Changes to These Terms

13.1 We may update these terms from time to time. The version published on our website at the time of your booking applies to that booking.

14. Governing Law

14.1 These terms are governed by the laws of New South Wales, Australia.

15. Questions

15.1 If you have any questions about the Offer or these terms, contact us at info@babyandcar.com.au.

Last updated: August 3, 2026